Terms & Conditions

Terms & Conditions

Welcome to the OYOcare Web site. By using the OYOcare Web site YOU AGREE TO BE BOUND BY ITS TERMS & CONDITIONS(explained below) AND PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the OYOcare Web site. 

References to OYOcare herein refer to OYOcare.com, or their affiliates, subsidiaries and designees as deemed appropriate by OYOcare.

The term 'OYOcare' or ‘OYOcare.com’ or 'us' or 'we' refers to the owner of the website(OYOcare). The term 'you' refers to the user or viewer of our website.

OYOcare reserves the right to make changes to the OYOcare Web site and its Conditions of Use and Legal Notices at any time. Each time you use the OYOcare Web site, you should visit and review the then current Conditions of Use, Legal Notices and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the OYOcare Web site, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using the OYOcare Web site or Mobile site or Mobile app.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.


Disclaimers and Limitation of Liability

By using the OYOcare Web site, you expressly agree that use of the OYOcare Web site is at your sole risk. The OYOcare Web site is provided on an "AS IS" and "as available" basis. Neither OYOcare nor its affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the OYOcare Web site will be uninterrupted or error-free. Neither OYOcare nor its Associates warrant the accuracy, integrity or completeness of the content provided on the OYOcare Web site or the products or services offered for sale on the OYOcare Web site. Further, OYOcare makes no representation that content provided on the OYOcare Web site is applicable to, or appropriate for use in, locations outside of the India. OYOcare and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by OYOcare or its Associates shall create a warranty.

Under no circumstances shall OYOcare or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the OYOcare Web site, including but not limited to reliance by you on any information obtained from the OYOcare Web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of OYOcare has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the OYOcare Web site.

Intended for Users Over 18

The OYOcare Web site is intended for use by individuals 18 years of age or older. The OYOcare Web site is not directed for use by children under the age of 18. Users under the age of 18 should get the assistance of a parent or guardian to use this site.

Product Display/Colors

The OYOcare Web site attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

Cancellation by OYOcare

There may be certain orders that we are unable to accept and we must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before confirming/accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Cancellations by the customer

If we receive the cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. On cancellation of an order after it has been processed/approved by OYOcare, the cancellation charges of 10% of the order value will apply. OYOcare has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by OYOcare and accept OYOcare decision regarding the cancellation.

Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and OYOcare reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, OYOcare will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with OYOcare's Return Policy. OYOcare cannot confirm the price of a product until you have placed the order. If the price of the product has changed before being shipped OYOcare reserves the right to cancel the order.

Governing Law and Jurisdiction

This Agreement shall be construed in accordance with the applicable laws of India. The Courts at Bangalore shall have exclusive jurisdiction in any proceedings arising out of this agreement.

Pricing Policy

Prices and offers are subject to change.

Sales Tax Policy

OYOcare collects and remits sales tax as required by the Indian law, for transactions.

OYOcare reserves the right not to sell to resellers.

Entry Tax / Local Tax / Octroi charges and Inbound Sales Tax Forms

The Entry Tax / Local Tax / Octroi charges may be applicable at the shipping address depending on the local sales tax office rules. These charges if applicable has to be paid by the customer to the courier person delivering the shipment.

If your local sales tax authorities require Inbound Sales tax form then these forms must be provided by the customer.

Account Information

You agree to keep your account information accurate and up to date. You will be responsible for maintaining the confidentiality of your account and password information. If you provide incorrect or incomplete contact information or shipping address you will be responsible the additional shipping cost and any other consequential losses arising due the non-delivery or wrong-delivery. OYOcare has the right to suspend or terminate your account and refuse to provide access to the site.

Paying for Your Order

You may pay for your orders with major Credit cards, Debit cards, Netbanking. The Payment methods are subject to change anytime at the discretion of OYOcare.

We may charge  your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. Please contact your credit card issuer for more information.

Validating Your Order

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The OYOcare Web site reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Return Policy

All sales made through the OYOcare Web site are subject to OYOcare's return policy. 

Order Limitations

We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.

Order Limitations/Limited Quantities

OYOcare may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. OYOcare also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same OYOcare Web site account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. OYOcare reserves the right to limit or prohibit sales to dealers.

Termination of Use

OYOcare may, in its sole discretion, terminate your account or your use of the OYOcare Web site at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. OYOcare reserves the right to change, suspend or discontinue all or any aspects of the OYOcare Web site at any time without prior notice.